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Got some questions about our membership packages or about GIANTS memberships in general? You'll find answers to many questions here:

How long will my membership pack take to arrive?

If you have purchased your 2018 membership before November 1, then your pack will arrive with you before Christmas.

After late February, your GIANTS membership pack should take between 2-3 weeks to arrive.

Please note: Our Membership packs are dispatched from China and the warehouse will close down over the Chinese New Year period. If you purchase your membership between late-January and late-February, your pack will take longer to arrive.

If you have not received your membership pack in the specified time, please contact membership staff on 1300 442 687 or

What is included in my 2018 Membership Pack?

All 2018 members of the men's team will receive a 2018 member cap, card, lanyard and bumper sticker. Junior members will also receive a wall flag and sticker sheet.

2018 AFLW members will receive an AFLW member cap, card and lanyard. Junior members will also receive a tote bag and sticker sheet.

When will I receive my season parking pass?

If you have purchased a season parking pass, your parking pass will be sent out out separately from your GIANTS Membership Pack. It will be sent from GIANTS HQ prior to our first home game at Spotless Stadium.

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